Does the $5,000 minimum apply to every order?+
Yes, the minimum order to obtain our industrial pricing is $5,000.
What credit terms can we get?+
Approved accounts run on net terms. Your limit is set from the trade references and volume you submit with the application, and it can be raised as your order history builds.
How is chocolate protected in transit?+
We offer both dry and refrigerated shipping options. Simply select the option you want at checkout. Freight tracking details are seamlessly provided via email notification.
Can I schedule my own carrier?+
Yes. At checkout, select 'Local Pickup' if you want to use your own carrier. Please email your BOL and pickup details to info@cambie.com.
What if I don't have a dock to receive pallets?+
No worries! Our system auto-detects your address and will add a lift-gate if you need one. This allows the driver to lower the pallet to the floor where your team can unload the product.
Can you source a product you don't stock?+
Frequently. Send us the details of what you're currently buying — if it's within our supplier network we'll quote it and bring it in on your standing order.
Do you provide samples before we switch?+
Yes. Approved accounts get samples of any product they're considering, so your team can test before committing a pallet.
What documentation do you supply?+
Spec sheets, COAs, allergen statements, kosher certificates where applicable and lot documentation — available for any SKU.